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Global Services & Support

Our Global Services & Support team stands ready to assist you with any question you may have about Citi Private Bank In View.

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We can assist you with any Citi Private Bank In View questions and provide the following services:

United States, Latin America, Europe, Middle East and Africa

Maintained by our Web Services and Support Team in the United States.

Hours of operation

24 hours a day, 7 days a week (except December 25 and January 1)


Language options

For English, press 1

For Spanish, press 2

For Italian, press 3

For Portuguese, press 4

For French, press 5

For German, press 6

For other languages, press 7


Toll free dialing

Dial: 00-800-0010
When prompted to enter calling number, dial 888-575-3135
Country-to-country calls can originate from and terminate at this country Public phones require coin or card deposit

Dial: 0-0-800-111-1111
Country-to-country calls can originate from and terminate at this country
Public phones require coin or card deposit. May not be available from every phone/public phone

Dial: 1-800-645-4100
Country-to-country calls can originate from and terminate at this country

Dial: 0-800-890011
Country-to-country calls can originate from and terminate at this country
Public phones require coin or card deposit. Available from cellular phones

South, Shanghai - China Telecom: Dial: 108-11
Country-to-country calls can originate from and terminate at this country
Public phones require coin or card deposit. May not be available from every phone/public phone
North, Beijing CNCG: Dial: 108-888
Country-to-country calls can originate from and terminate at this country
Public phones require coin or card deposit. Public phones and select hotels

Dial: 0800-225-5288
Country-to-country calls can originate from and terminate at this country
Access is available from New World Telephones. Available from cellular phones

Not available

Dial: 1-800-225-5288
Country-to-country calls cannot originate from but can terminate at this country
Available from airports, cruise docks and hotels only. Public phones may require local coin payment during call duration

For Bonaire, Curaçao, Saba, Sint Eustatius and Sint Maarten, dial: 001-800-872-2881
When prompted to enter calling number, dial 888-575-3135
Country-to-country calls cannot originate from but can terminate at this country. Select hotels

Dial: 0-800-99-0011
When prompted to enter calling number, dial 888-575-3135
Country-to-country calls can originate from and terminate at this country

Dial: 1-800-225-5288
When prompted to enter calling number, dial 888-575-3135
Country-to-country calls cannot originate from but can terminate at this country

Dial: 1-888-575-3135
Country-to-country calls can originate from and terminate at this country

British Telecom: Dial: 0-800-89-0011
C & W: Dial: 0-500-89-0011
When prompted to enter calling number, dial 888-575-3135
Country-to-country calls can originate from and terminate at this country. May not be available from every phone/public phone. Available from cellular phones. British Telecom access is available from New World Telephones

Not available

Telstra: Dial: 1-800-881-011
Optus: Dial: 1-800-551-155
When prompted to enter calling number, dial 888-575-3135
Country-to-country calls can originate from and terminate at this country. Available from cellular phones

Dial: 8, wait for the second dial tone then dial 800101
When prompted to enter a calling number, enter 888-575-3135.
Country-to-country calls can originate from and terminate at this country. Not available from public phones or all areas

Dial: 1-800-872-2881
Country-to-country calls cannot originate from but can terminate at this country. Available from Hotels only

Dial: 008-11-800
When prompted to enter calling number, dial 888-575-3135
Country-to-country calls cannot originate from and cannot terminate at this country. Public phones and select hotels. May not be available from every phone/public phone

Dial: 0-800-99-0011
When prompted to enter calling number, dial 888-575-3135
Country-to-country calls can originate from and terminate at this country. Public phones require coin or card deposit. Available from cellular phones

Dial: 8000-021
Country-to-country calls cannot originate from but can terminate at this country
Public phones require coin or card deposit. Available from cellular phones


Toll dialing

For toll calls, dial 212-804-5456 or 210-677-3775


Asia Pacific

Maintained by our Web Services and Support Team in Hong Kong and Singapore.

Please contact us at:

Singapore
+65-6657-4672

Monday-Friday:
8.30 a.m to 5.30 p.m SGT
(except public holidays)

Initial servicing is in English

Hong Kong
+852-3419-8533 
+852-3419-8522

Monday-Friday:
9.00 a.m to 6.00 p.m HKT
(except public holidays)

Initial servicing is in English


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